Refund Policy

PMExamStudy.com is operated by 3FOLD Training. We are committed to delivering high-quality PMP certification training and maintaining transparency in all our policies. Please read this Refund Policy carefully before completing your enrollment.

All course fees paid for PMP certification training are non-refundable. This applies because:

• Access to the Learning Management System (LMS) is granted immediately upon payment confirmation.
• Digital course materials, PMI® resources (where applicable), and other learning content become available to the learner immediately after enrollment.
• Once digital access is provided, the course content cannot be "returned" in the way a physical product can.

By completing payment, you acknowledge and agree that your enrollment is non-refundable once LMS access has been granted.

Refunds will not be issued under any of the following circumstances:

• LMS access has been activated or course materials have been accessed.
• A learner is unable to attend sessions due to personal or professional reasons.
• A learner fails or does not appear for the PMP exam.
• A learner decides to withdraw after enrollment for any reason.
• Corporate or group enrollments (separate commercial terms apply).
• Purchases made during promotional or discounted pricing periods.

While we do not offer refunds, we understand that schedules can change. If you are unable to attend your assigned batch, please contact us and we will do our best to accommodate you in the next available batch at no additional cost, subject to availability.

Batch transfer requests must be made at least 48 hours before the first session of your enrolled batch.

If you experience a genuine technical issue that prevents access to the LMS or course materials, please contact us immediately. We will investigate and resolve any platform-related issues promptly. Technical difficulties on our platform will not result in a forfeiture of your course access.

If you have questions about this policy or need to discuss your enrollment, please contact us:

• Email: online@3foldtraining.com
• WhatsApp: +971504819989

We reserve the right to update this Refund Policy at any time. Changes will be posted on this page with an updated date. Your continued enrollment or use of our services after any changes constitutes acceptance of the revised policy.